What are the payment terms?

A deposit of 50% is required as cleared funds in our account before the order can commence. The remaining 50% will then be required as cleared funds in our bank account before the order can be dispatched. This does not effect your right to claim, should the product arrive in an unsatisfactory state. Payment methods [...]

By |2015-05-08T12:42:22+00:00May 8th, 2015|, |0 Comments

UK free delivery?

We offer free UK delivery on orders above £5000. Orders under £5000 will be subjected to a delivery charge. Prices quoted are for UK distribution only. Delivery overseas may incur additional carriage charge and will be quoted with the order.

By |2015-05-08T12:41:15+00:00May 8th, 2015|, |0 Comments

How do I place an order?

An order process can start once we receive the final measurements and specifications for your order. We will then send you an invoice and Order Confirmation schedule which you will need to check thoroughly, sign and fax back to us (or it can be posted or attached in an email with written consent). This shows [...]

By |2015-05-08T12:39:04+00:00May 8th, 2015|, , |0 Comments

Do Stork measure and fit?

We can only work from the dimensions and specifications you provide to us, or from our affiliated window fitters (contact us for details). Whatever the advice we give, it is entirely YOUR responsibility to check all details, and any regulations, so that the finished product is correct and to your liking.

By |2015-05-08T12:35:57+00:00May 8th, 2015||0 Comments

What are the delivery times?

Our delivery times vary depending on how busy we are so please check with us to find out our current times. As standard we state 10 – 12 weeks for delivery but often it is sooner than that, between 6 - 10 weeks usually. Any variance on order times will be communicated to you by [...]

By |2015-05-08T12:14:38+00:00May 8th, 2015||0 Comments

What guarantee do you offer?

Fully Finished Windows Traditional timber windows typically remain in full working order for decades. Our fully factory finished windows will last a lifetime with the correct application of care and maintenance. On average, our coatings will tend to last from five to eight years before re-treatment. This is reflected in our guarantees as follows: Standard [...]

By |2016-11-09T08:17:14+00:00May 8th, 2015||0 Comments

Are timber windows more expensive than plastic?

For many years in the UK, wood frame windows have been seen as an expensive short-term option compared to uPVC equivalents. However, uPVC windows are generally expected to last just 25 years, less than a quarter of the lifespan of a well maintained wood frame window. The installation of timber windows may also have a [...]

By |2015-05-08T11:53:37+00:00May 8th, 2015||0 Comments
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